Vice President, Customer Success and Fleet Telematics, Penske Transportation Solutions
Samantha “Sam” Thompson is vice president, customer success and fleet telematics for Penske Transportation Solutions. She leads teams focused on helping customers adopt and integrate transportation technologies, including the Penske digital experience. Since joining Penske in 2012, Thompson has held roles as director of customer success, manager of fleet telematics and customer success, and marketing support specialist. She began her career as a rental clerk and previously worked as a designer, artist and instructor. Thompson earned a bachelor’s degree in visual effects and motion graphics from the Art Institute of Philadelphia and holds certifications in service management and advance service leadership. She is a member of the American Trucking Associations (ATA), National Private Truck Council (NPTC) and the Customer Success Association (CSA).
